FAQ

Quick answers to common questions about shopping DISAL.

How do I know what size to order?

Check the product description and available sizing information on each product page. Fit can vary by style, so review the details for the specific item you are purchasing.

When will my order ship?

Orders are processed as quickly as possible. Once your order ships, tracking information will be sent to the email address provided with your order.

How can I track my order?

Use the tracking information included in your shipping confirmation email to follow your delivery.

Can I change or cancel my order?

If you need to make a change, contact us as soon as possible. We will do our best to help, but changes or cancellations may not be possible once an order has entered processing or shipped.

What if I receive the wrong item or my order arrives damaged?

Contact the DISAL team as soon as possible with your order information and details about the issue so we can assist.

Can I return an item?

Please review our Shipping & Returns page for return information. Items being returned should generally be unworn, unwashed and in their original condition. Certain merchandise may not be eligible for return.

How do I contact DISAL?

Visit our Contact page and send us a message. Our team will get back to you as soon as possible.