Refund policy

Return & Refund Policy

At DISAL, we want you to feel confident in every purchase. If you're not completely satisfied with your order, we're happy to help.

30-Day Return Policy

We accept returns within 30 days of the original purchase date.

To be eligible for a return, merchandise must meet the following conditions:

  • Items must be unworn, unused, and in new condition.

  • Items must be returned in their original condition.

  • Proof of purchase or an order number must be provided.

Refunds

Once your returned merchandise has been received and inspected, we will process your refund.

  • Refunds will be issued to the original payment method.

  • Refunds will only be processed after the returned items have been received and confirmed to meet our return requirements.

  • Please allow additional time for your bank or credit card provider to reflect the refund.

Defective or Damaged Merchandise

We take pride in the quality of our products. If you receive an item that is defective or damaged, please contact us so we can make it right.

Email info@disal.com with the following information:

  • Your order number

  • A description of the defect or damage

  • Photos of the merchandise showing the issue

Our team will review your submission and assist you with the next steps.

How to Start a Return

To request a return, please email info@disal.com with your order number and the item or items you wish to return.

Our team will provide instructions on how to proceed.

Questions?

If you have any questions regarding your order, returns, or refunds, we're here to help.

Email: info@disal.com
Website: www.disal.com

Thank you for shopping with DISAL!